Rules and Policies, Plainly Put
These rules are here to keep the campground safe, quiet and enjoyable for everyone. Please take a few minutes to review them before your stay.
The rules, if you read nothing else
Your furry friends are our furry friends
Dogs and cats, up to two per reservation, on RV sites and in cabins alike. Travelling with more than two furry friends? Call 910.845.5040 and we will happily talk through what we can do for the whole crew, especially on an RV site. Dogs are not allowed in the bathhouse showers or in the pool area. Cabin pet fees are applied during booking.
- A lead no longer than six feet outside your RV or cabin, unless you’re inside the dog park fence. Sorry, dogs only in the dog park.
- Clean up immediately. Use the bin at your own campsite, not the ones at the bathhouse, laundry, office or store. There is a $10 fine per incident, and repeat incidents can mean leaving without a refund.
- Dogs may not be left unattended outside, or tied to an RV or cabin.
- Pets must be quiet during quiet hours. Excessive barking or aggression at any hour may mean being asked to leave without a refund.
- Pets are not permitted in the office, restrooms, showers, laundry, pool or playground.
In the designated pit, and never unattended
Every site and cabin has a fire pit. Fires go in it and nowhere else, and the pits do not move.
- Gather dead wood from the ground only. Do not cut, remove, prune or injure living trees or bushes, and do not drag in limbs larger than the pit.
- Don’t transport raw firewood, the NC Forest Service asks that you buy it where you burn it, and that only heat-treated wood travels.
- No burning trash.
- All fires supervised, and extinguished before you leave the site.
Smoking and vaping
Not permitted in the cabins, the pool area or any building. The cabins, bathhouse, laundry and office and store are smoke-free. Evidence of smoking inside a cabin carries a minimum charge. Please dispose of butts properly, we’re an environmentally conscious park, and butts on the ground or in fire pits are not acceptable.
Five miles an hour
Posted, and meant. Children and pets are everywhere. Golf carts and ATVs are both permitted and keep to the same limit. Drive them like a golf cart; the park is not the place to ride.
Alcohol
Permitted at your site or in your cabin. No public intoxication, no underage drinking.
Conduct
Profanity, abusive language and physical violence are not permitted. No fireworks, firearms or explosives in the campground.
Guests and ages
No guest under 21 on the property without a parent. Cabins hold four people; RV sites six, with one tent per site. Day visitors are welcome, we just ask that you let the office know in advance so we can expect them.
Reschedule, Don’t Cancel
Plans change. When they do, call us on 910.845.5040 and we will move your trip, free of charge. You do not need new dates in mind: we will hold the credit on your account and put it toward any future stay.
Rescheduling is always open to you. The table below is what happens if you cancel outright instead. You can also use the link in your original booking confirmation, or email hello@inthepinesrv.com.
| 7 or more days before arrival | Full refund, less a $10.00 administrative fee. |
|---|---|
| Less than 7 days before arrival | Loss of two nights, three nights on a holiday. |
| Within 48 hours of arrival | Loss of the entire stay. (Measured from 2:00 PM for sites, 3:00 PM for cabins and rentals.) |
| Extending a stay | Free, subject to availability. |
| Weather and early departure | No refunds for inclement weather or leaving early. Travel insurance is worth considering. |
| Damages | A card is held on file. There is a minimum $100 charge if a rental is not left in suitable condition, assessed at the check-out inspection. |
Avoiding a damage charge is straightforward: bag your trash, wash and put away the cabin dishes, keep the linens intact, don’t check in early or out late without approval, and don’t smoke indoors.
Rather talk to a person? 910.845.5040